The “Amyuni 550” print driver is the most common driver option. Reinstall the PDF printer driver if it has been deleted this happens to some customers during the Windows upgrade. The product code and license key can be found in your email or phone receipt. Re-enter product code and license key if it was deleted while updating the OS. Using the Windows OS upgrade feature does not impact the installed ProFile software, but there is a risk the license key/product code and the PDF export printer driver may be deleted.

And with TurboTax Live, you can even talk with a CPA or EA onscreen for unlimited advice and a final review of your return. Note: if you have the opportunity, it is best to uninstall Profile, upgrade the OS using the Windows feature, and then reinstall and reactivate ProFile. TurboTax, the 1 best-selling tax software, is up to date on the latest tax laws and guarantees 100 accurate calculations, so you can be confident your taxes are done right. Related Link: Downloading, Installing, and Activating ProFileĭid you update the OS using the Windows upgrade feature? If you reformatted the hard drive and installed the new OS from a disk or USB, uninstall and reinstall ProFile and re-enter product code and license key. We're real people, with real tax expertise, answering real phones right here in Canada.

Note: if you have the opportunity, it is best to remove the existing license prior to reformatting the hard drive. Did you reformat the hard drive and install the new OS from a disk or USB?